Business Solutions & Analytics

Customer Intelligence (CI)

CI for Retail is an analytics platform developed for mid-market retailers who want to elevate the customer experience and dominate the retail omnichannel market, consolidating data from all systems for access to a complete view of the customer and empowering informed, measurable decision-making throughout the entire organization.

CCG's CI for Retail helps businesses to get, grow and retain their customer base by answering questions like:

Who are my most valuable customers?
Which customers are least likely to return?
Where should I open my next location?
Which items are customers buying together?

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Analytics Strategy

Gain a competitive advantage using data and analytics with CCG’s Strategic Assessment, Vision, and Roadmap (AVR) process. Establish a unified vision of a modern, digital business and define a pragmatic roadmap to get there. We perform a detailed assessment of all aspects of your business:

Data: Accuracy, accessibility and expansion

Technology: Consolidation and tool selection

People: Data literacy and skill set modernization

Processes: Governance and Centers of Excellence

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DATA GOVERNANCE & DATA PRIVACY

Data Governance and Data Privacy are fundamental to the way your organization acquires, develops, uses, and disposes of data. We help your organization better assess and manage these five proven competencies:

Program Management/ Optimization

Data Quality

Metadata Management

Data Architecture

Data Security and Privacy

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CLOUD MIGRATION & MANAGEMENT

Cloud migration has become an inevitability in near every industry, but the path off-prem looks different in every organization. CCG's Platform Modernization program offers a customizable design and realistic implementation plan, answering questions like:

Which workloads should I migrate first?
Which cloud services do I need?
How do we scale big data?
Does my team have the time or expertise to migrate, manage, and secure our data in the cloud?

Our aim is to make your migration and management of the cloud easy, secure, and cost effective. Let us help you on your path.

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Analytics Accelerators

The need for a strong and universally adopted analytics strategy is not just an opportunity for efficiency, but a critical asset to success. CCG's Analytics Accelerators drive analytic excitement and adoption in just six weeks using consumable packaged programs, including:

RapidRoadmap: Define a unified analytics strategy
RapidDash: Self-service enablement and training
RapidInsights: Expose new insights using data science

In just six weeks, these accelerator programs are guaranteed to produce tangible value that will propel your business forward.

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INDUSTRY SOLUTIONS

Our Business Solutions Tailored for Your Unique Industry Needs

Retail, Restaurants, & Hospitality

Retail, restaurant, and hospitality industries have unique challenges around customer, product, marketing, finance, and staffing. Through effective consolidation and governance, data sources from different channels can be analyzed to allow for a complete view of the customer. These analytics can empower informed, measurable decision-making throughout eCommerce, brick & mortar, and the entire enterprise. Explore more resources around retail, restaurants, & hospitality here.

Our solution, Customer Intelligence for Retail, is an analytics platform developed for mid-market retailers who want to elevate the customer experience and dominate the retail omnichannel market, consolidating data from all systems for access to a complete view of the customer and empowering informed, measurable decision-making throughout the entire organization. Explore more about Customer Intelligence for Retail here.

PROFESSIONAL SERVICES

The professional and business services industry is a large and varied industry super sector that includes everything from law offices, engineering services, and computer systems design to company headquarters to temporary help firms, call centers, and janitor services. It is separated into three sectors: professional and technical services, management of companies, and administrative and waste management. We understand what it takes to succeed in this industry and we have the subject matter experts to help you use data and analytics to stand out above the rest.

MANUFACTURING

Commercial and industrial manufacturing have one thing in common, the complex development of products and solutions. Across discrete and process manufacturing, there are also regulatory systems, data points, and functions that need to be handled with care. Through the power of analytics and data science, manufactures can optimize spend, eliminate risk, and save time across lines of production.

CCG can empower your business to adapt financial decisions across the enterprise, eliminate the guess work from resource management, and harvest market opportunities as efficiently as possible. We understand the trends and challenges facing your industry. And that, combined with deep experience and proven tools, make us well qualified to help you transform and scale your business. Discover more Manufacturing resources here.

Financial Institutions and Banking

When it comes to upgrading a legacy system after a merger or acquisition, or using predictive modeling to stay ahead of SEC and FINRA compliance regulations, prevent money laundering and fight terrorism, our business solutions for financial organizations are specifically designed to meet your growing needs. Explore FIS resources.

EDUCATION

Our business solutions for educational institutions empower you to analyze teacher/student performance, achieve operational efficiency, optimize financial performance, and maintain visibility over large scale programs. Explore education resources.

Business Solutions