Bagel Brands Interview | The Impact of Customer Intelligence for Retail

Organizations across the globe were massively impacted by the economic crisis. They are now being thrust into analyzing data from an entirely new perspective. Since the start of the crisis, CCG has been committed to being a trusted partner for our clients and those in our community. In this interview with the Chief Innovation Officer of Bagel Brands, Chris Laping and the Chief Product & Strategy Officer of CCG, Dan Rodriguez they discussed the impact of utilizing the Customer Intelligence Platform during the crisis

Discussion Topics

Video Series

Meet the Speakers

Chris Laping_ HeadshotChris Laping   brings 28 years of information technology and business transformation experience to Bagel Brands (Einstein Bros. Bagels, Bruegger's Bagels, Manhattan Bagels, Noah's) and serves as Chief Innovation Officer. Prior to joining the company, Chris authored a best-selling book, "People Before Things," which focuses on the connection between human experience to the outcomes of change and transformation and the role leaders play to pave success. 

Dan Rodriguez_ADAPT page
Dan Rodriguez is the Chief Product & Strategy Officer and Founding Partner of CCG. Dan leads the most creative department at CCG, responsible for the ideation and innovation of new cloud-based business solutions. Dan leads a team of product owners, engineers and industry subject-matter experts who work with modern technologies to drive business value and meet market demand through the strategic and operational use of data and analytics.

Our crisis ADAPT  team is continuing to listen, learn, and adapt to the current economic environment. Our recommendations are based on topics that are working for customers who are leveraging data analytics to stabilize their operations. Learn more about ADAPT by visiting our ADAPT with Analytics page or contacting one of our experts at


Learn More About Customer Intelligence for Retail

Quick Facts

Speakers -
  • Chris Laping, Chief Innovation Officer, Bagel Brands
  • Dan Rodriguez, Chief Product and Strategy Officer, CCG

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