Bagel Brands Interview | Impact of the Crisis

Organizations across the globe were massively impacted by the economic crisis. They are now being thrust into analyzing data from an entirely new perspective. Since the start of the crisis, CCG has been committed to being a trusted partner for our clients and those in our community. In this interview with the Chief Innovation Officer of Bagel Brands, Chris Laping and the Chief Product & Strategy Officer of CCG, Dan Rodriguez they discussed the impact of the crisis on Coffee and Bagel Brands and companies alike.

Discussion Topics

  • How would you describe the impact of how COVID-19 has hit Bagel Brands and your peers?
  • What have been some of the challenges been in reaching customers?
  • How has having the ability to capture valuable insights impacted the last couple of weeks for Bagel Brands?
  • Do you have an example of leveraging the Customer Intelligence (CI) Platform to make decisions during this time?
  • Do you have any advice for anyone who is struggling right now? 

Video Series

Quick Facts


  • Chris Laping, Chief Innovation Officer, Bagel Brands
  • Dan Rodriguez, Chief Product and Strategy Officer, CCG

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