Bagel Brands Interview | Reaching Customers in a Crisis

In a sea of noise for customers trying to navigate the crisis, it can be hard to reach your customers. In this short video, Bagel Brands Chief Innovation Officer, Chris Laping, discusses how they were able to quickly adapt their services to meet the needs of their customers through innovation and responsiveness.

Discussion Topic

  • What have some of the challenges been to reaching customers during the crisis?

Video Series

Quick Facts

  • Chris Laping, Chief Innovation Officer, Bagel Brands
  • Dan Rodriguez, Chief Product and Strategy Officer, CCG

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