Customer Intelligence – The hidden keys to business growth

  • Feb 04 at 8:00AM to 12:30PM EST
  • Microsoft Office- New York City
    11 Times Square
    New York, NY 10036

Microsoft Office- New York City , 11 Times Square New York, NY 10036

February 04

8:00AM - 12:30PM

Are you a retail executive, if so, you're going to want to join us in NYC for this event. When companies go looking for data insights, they often start far afield with third party data. That’s not where the primary DNA of business insights comes from, as too often, businesses undervalue the first party data as a necessary element to drive acquisition of new customers. Join Microsoft and CCG for a morning of networking and education among retail peers to discuss best practices in the leveraging of customer analytics to drive business results.


  • 8:00AM - 8:30AM: Registration
  • 8:30AM - 9:00AM: Networking Breakfast
  • 9:00AM - 9:45AM: Strategy Session: Success Factors in Setting a Customer Intelligence Strategy
  • 9:45AM - 10:00AM: Break
  • 10:00AM - 10:45AM: Solution Session:  Key Considerations In Deploying A More Effective Customer Intelligence Solution
  • 10:45AM - 11:30AM: Scale Session:  How to Maximize ROI of Customer Intelligence Investments
  • 11:30AM - 12:30PM: Networking Lunch

Our workshop will begin at 8:00AM with complimentary breakfast. Lunch will also be served. Please RSVP using the form on the right so we can save your seat! Questions? Please contact Sami Roetman at (813) 968-3238. 

Meet the Speakers

JB_CCG_JanJohn Bastone is the Director of Customer Analytics. He has over 20 years of experience spanning pre-­sales, consulting, analytics, product management and marketing. John helps companies bridge the chasm that can exist between technology and business.

Lexy_CCG_JanLexy Kassan is the Retail Advanced Analytics Lead. Her background spans many verticals with a focus in customer analytics, marketing, and finance. She leads solution engineering for CCG’s product team to bring innovative, data science-driven offerings to life. Lexy also hosts the Data Science Ethics Podcast, encouraging better, fairer practices in the analytics space.

Interested in learning more about how to apply Customer Intelligence to your organization? Check out our Customer Intelligence eBook or contact an expert at (813) 968-3238. 

NOTICE TO ALL PUBLIC SECTOR EMPLOYEES – Federal [including Military], State, Local and Public EducationThis is a Partner event where items of value, which will include food and beverage, will be available at no charge to attendees. Please check with your ethics counsel to verify that you are permitted to participate in this event and receive items that may be offered. All Services shall be treated as Microsoft Confidential Information unless otherwise designated by Microsoft. The supplier will not highlight competitive solutions as part of the Events.

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