Retail Executive Analytics Table (EAT) Breakfast

  • Nov 05 at 8:00AM to 10:00AM EST
  • The Smith - Nomad, 1150 Broadway, New York, NY 10001

The Smith Nomad

November 5th

8:00 AM

Research firm Gartner continues to project Customer Analytics being the #1 area of investment as a driver of customer experience, far outpacing business process management, web content management and sales force automation.  Despite this investment, many companies still are struggling to progress past “go” in understanding, actioning and benefiting from investments in customer analytics.  How do you overcome issues of trust and lack of visibility in your information, how do you get started on improved governance around this information, and to what extend can artificial intelligence really be beneficial to driving competitive differentiation?

CCG is an analytics consultancy that helps retailers makes sense of their customer data. We’re hosting an executive roundtable discussion to explore the leading trends in this space, the impact of technology on business capabilities, and the criticality of infusing a customer-centric approach to retail analytics initiatives. Sit down with CCG's Chief Strategy Officer, Dan Rodriguez, and Director of Customer Analytics, John Bastone as they engage with CIOs from top retail brands at this intimate breakfast. You'll hear from executives on how they best leverage customer insights and how analytics can make an impact on the customer journey.

Breakfast is complimentary and the discussion will begin at 8:15am at The Smith NoMad. This event is by invitation only, any other RSVP’s will be reviewed before receiving confirmation. Questions? Contact Maryann Werner at (813) 968-3238 or

NOTICE TO ALL PUBLIC SECTOR EMPLOYEES – Federal [including Military], State, Local and Public EducationThis is a Partner event where items of value, which will include food and beverage, will be available at no charge to attendees. Please check with your ethics counsel to verify that you are permitted to participate in this event and receive items that may be offered. All Services shall be treated as Microsoft Confidential Information unless otherwise designated by Microsoft. The supplier will not highlight competitive solutions as part of the Events.

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